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PostPosted: Wed Sep 09, 2015 2:31 pm 
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Joined: Wed May 01, 2013 9:45 am
Posts: 749
If you are running AVAST!Antivirus or Symantec/Norton Antivirus, you must do the following:***

1. Uninstall the Contour Shuttle driver if it is installed
2. Uninstall Antivirus software
3. Install the Contour Shuttle driver
4. Reinstall Antivirus software.

Some antivirus software may say the Shuttle software contains the Trojan.GEN.SMH virus attached. Please feel assured our software is not
infected, and it is a case of the antivirus software being too protective of your system. You can install our software worry-free.
If you have any other questions about this, please contact us at shuttle@contourdesign.com


From Symantec:
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

C924CEF21B7C6B0BD77B1E0F0BFED1E4 - cdi_shuttle_win_2.12.4.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/avcenter/defs.download.html

Sincerely,
Symantec Security Response
http://securityresponse.symantec.com

_________________
Shuttle Team
Contour Design, Inc.
shuttle@contourdesign.com


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