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PostPosted: Tue Dec 27, 2016 7:57 pm 
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Joined: Tue Dec 27, 2016 7:37 pm
Posts: 1
Hi,

I uses my Shuttlexpress since around 4 years. First my system was Windows 7 32 then Windows 7 64, all was running perfectly.
Now, since I've updated to Windows 10 64, all is OK after the driver 2.13.3 installation. But when I restart my Windows no command is recognized even if engine and helper services are launched and running OK. Shuttle device is recognized by Windows and Shuttle services.
The only way to success is to uninstall and re-install the v2.13.3 driver. When I close Windows and restart, I've the problem again.

Who could help me ?


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PostPosted: Thu Dec 29, 2016 11:09 am 
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Joined: Wed May 01, 2013 9:45 am
Posts: 749
Hi bb38,

Can you open the task manager, select the startup tab, and look for the Shuttle processes. Make sure they are set to ENABLE. In theory, everything should survive a reboot but on windows 10, but I have received a number of reports about this where the system would automatically switch these to disable, basically killing the program from running on a reboot. I hope this helps, please let me know how it works out.

Best regards,

_________________
Shuttle Team
Contour Design, Inc.
shuttle@contourdesign.com


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PostPosted: Thu Jan 11, 2018 1:38 pm 
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Joined: Mon Jan 01, 2018 7:24 am
Posts: 2
Hello bb 38,
this is exactly my problem Could you solve it ?


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