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PostPosted: Fri Sep 01, 2017 4:28 pm 
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Joined: Fri Sep 01, 2017 4:22 pm
Posts: 1
Hi,
I have a very big problem. I've just bought a brand new good quality Asus computer. I installed all the latest drivers and updated absolutely everything on it.
I have the latest 2.13.3 shuttle drivers. The shuttle seems to be working fine when I go into the contour design program. However, when using the software called Erytmo (used for working on movies), absolutely NOTHING happens eventhough it says Factory.exe has the focus and I've loaded the correct profile by importing the settings.
The tech guy at the office is completely baffled by the problem that's bound to spread like fire with every new computer bought in the future. He simply hasn't got a clue why it doesn't work in Erytmo Factory.
Do you have any idea why?
Thank you.


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