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PostPosted: Sun Dec 11, 2016 11:51 pm 
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Joined: Thu Dec 31, 2015 3:06 pm
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HI.

My ShuttleExpress has stopped working with Cubase 9...completely. None of the buttons, the wheels...it's as if it is not there. Anyone else having this issue? If so, is there a new setting in the works for Cubase 9?

Thank you.

George


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PostPosted: Tue Dec 13, 2016 12:57 pm 
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Joined: Wed May 01, 2013 9:45 am
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Hi gnapier,

Were there any updates to Cubase recently? Also, are you using a Mac or Windows and what version of Mac or Windows are you using? If there hasn't been any updates to Cubase and the settings were working fine and randomly stopped, it might not be the settings. Depending on whether you are using a Mac or Windows pc, we can try to diagnose what's causing the issue.

Best regards,

_________________
Shuttle Team
Contour Design, Inc.
shuttle@contourdesign.com


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PostPosted: Tue Dec 13, 2016 2:31 pm 
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Joined: Thu Dec 31, 2015 3:06 pm
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shuttle.contour wrote:
Hi gnapier,

Were there any updates to Cubase recently? Also, are you using a Mac or Windows and what version of Mac or Windows are you using? If there hasn't been any updates to Cubase and the settings were working fine and randomly stopped, it might not be the settings. Depending on whether you are using a Mac or Windows pc, we can try to diagnose what's causing the issue.

Best regards,


Hi.

Thanks for responding. Sorry I did not include my system info.

There was a major release of Cubase a few days ago...from version 8 to version 9.0.1.

I am on Mac Pro 5,1 OSX 10.12 (sierra),

Thank you.


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PostPosted: Tue Dec 13, 2016 2:32 pm 
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Joined: Tue Dec 13, 2016 2:16 pm
Posts: 2
Hello All,

I'm jumping in here...
my contour express will not work (no response) with cubase artist 8.5. I've checked for latest drivers ..O.K (I believe) OSX is El Capitan
Contour express / "settings" / indicates cubase and shuttle functions but nothing happens - C.Ex - when I open a Cubase project.
Any sugestions. Many thanks,

Ian Marshall


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PostPosted: Wed Dec 14, 2016 1:02 pm 
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Joined: Wed May 01, 2013 9:45 am
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Hi Gnapier,

Since you have updated from version 8 to 9.0.1, it's possible the identifiers have changed which would cause the Shuttle to not recognize Cubase. I'll provide instructions on how to copy your v8 settings to v9.0.1.

In the Shuttle Device Configuration
- Select the Cubase v8 settings in the applications list.
- Choose "Copy to new settings..." in the Tools menu (gear icon at the bottom).
- Select the Cubase v9 application in the file picker that pops up.

This will create new settings for Cubase v9. Give the Shuttle a try now.




Igmarsh,

Has the Shuttle worked on Cubase for you before? If so, I have the same question for you, did you update to 8.5 and then it stopped working? If so, please follow the steps provided above.

If it hasn't worked before, do you have settings for Cubase already? I would maybe try importing the settings available here, http://forums.contourdesign.com/viewtopic.php?f=9&t=6047&hilit=cubase. Hope this helps.

Best regards,

_________________
Shuttle Team
Contour Design, Inc.
shuttle@contourdesign.com


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PostPosted: Fri Dec 16, 2016 1:27 pm 
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Joined: Thu Dec 31, 2015 3:06 pm
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Worked like a charm! Thanks!!


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PostPosted: Thu Mar 02, 2017 6:07 pm 
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Joined: Fri Jan 20, 2017 6:43 pm
Posts: 2
I can confirm that the Shuttle Pro V2 driver does not work properly with the jog wheel in Cubase 9. It did work perfeclty in Cubase 8.5. Everything else works, except that. I tried reinstalling the driver, as well as everything else you said.

Can you guys please work on a fix for this asap? I love the Shuttle also, and it is a real shame that it does not work properly on Cubase 9.

To confirm it is a problem with the Shuttle driver.

I have Shuttle Zone 7 set to hold key Control+Shift+7 to Shuttle Play 8x in Cubase 9. It seems to work perfectly in the Contour Shuttle settings program. When I hold Control+Shift+7 on the keyboard, it also works perfectly in Cubase 9. However, when I operate the Shuttle in Cubase 9, it does not work.

I hope you guys can solve this soon. Thanks! :)

Also, I am on Mac Sierra 10.12.3.


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PostPosted: Wed Apr 19, 2017 10:47 am 
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Posts: 746
HI Gurucomposer,

I responded to one of your other posts, here's the link http://forums.contourdesign.com/viewtopic.php?f=9&t=7881. Our settings developer made new settings for Cubase 9. Please test them out and let me know if they work any better.

Best regards,

Angel

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Shuttle Team
Contour Design, Inc.
shuttle@contourdesign.com


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PostPosted: Sat Jul 22, 2017 10:12 pm 
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Joined: Mon Jan 05, 2015 6:52 am
Posts: 2
hi i'm on PC (windows 10 x64) and cubase 9 as well.

everything works except the joggle, how to make it control the Transport forward / reverse ? thanks ! :).


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